Interiors in Flight

The sky's the limit.

 “We were literally two guys in a garage when we started our company,” remarked Larry Heilbron on the humble start to the company he and his partner, Terry Turner, founded a few months after 9/11. They had each just lost their jobs at an aircraft refurbishing company and rather than take another job offered in West Palm Beach and have to pack up his family, Heilbron asked Turner if he wanted to go into business together.Turner agreed and with an initial investment of $1,000 each, they started Interiors in Flight, Inc., a custom manufacturing company specializing in aircraft interior refurbishment. The challenges were many for these entrepreneurs who launched their first business in mid-life, after many years of being employees. “Like I always said, we know how to do airplanes but we didn’t know how to run a business,” said Heilbron. Coincidentally, he saw an ad in the newspaper for the SBDC at UCF’s Advisory Board Council. “I thought the program could help us,” said Heilbron. Although the company had just reached the program’s minimum annual revenue requirement of $500,000 at the close of 2005, Interiors was accepted into the program and a board was formed to address the company’s needs. Experts in sales and marketing, finance, strategy, operations, and management comprised their board of advisors. Heilbron and Turner have grown and thrived as managers with the support and mentoring of the program. “Every time that we’ve had a question or an issue the advisory board is always there. It’s so priceless to have people that are professionals advise us,” commented Heilbron. And yet a board member recently remarked that one of the partners’ greatest keys to success is that they are receptive to the advice and input of the board. 

When Interiors In Flight became a client of the Advisory Board Council in early 2006, they had revenues of $500,000 and seven full-time employees working in a 4,000 sq. ft. production facility.  By the close of 2007, the company had experienced a dramatic growth spurt. Revenues rose to nearly $1 million and staff increased to 17 full time employees in order to manage the volume. Moreover, the company moved into a larger production facility and now operates out of a 6,500 sq. ft. workshop in an Orlando industrial park.Yet the changes in the company run much deeper than numbers alone.“How we look at the business is different now,” said Heilbron. “Before we were always putting out fires. Now we prevent them so they don’t even start.” Turner  added, “We’re more involved in planning the business now. The board has helped us in a lot of ways to make better decisions for the company.”

As an FAA approved repair station, Interiors in Flight offers refurbishment and repairs for executive and corporate aircraft.  Their services comprise full service interior modifications and refurbishment and may include: upholstery, cabinetry, carpets, paint, paneling, and all interior soft goods on the plane.  The firm’s high quality refurbishment covers the cabin, cockpit, lavatories, galleys and even the cargo holds. Interiors in Flight counts as its customers many of the major aircraft manufacturers in the business including Cessna, B/E Aerospace, and Gulfstream. 

Since going through the Advisory Board Council program Heilbron and Turner now see the business in a different light.   “We’ve definitely matured as business owners,” commented Turner. “We have a new confidence now. Instead of looking at the business as just a paycheck, it’s where our future is.”


 

"We're more involved in planning the business now. The board has helped us in a lot of ways to make better decisions for the company"

Terry Turner
Interiors in Flight