TJs Seafood Shack

Brothers Tim and Mike Shepardson, and their sister, Mary
Strickland, launched their Oviedo franchise, My Girlfriend’s
Kitchen, during 2006 with expectations of being profitable
within one year of opening. Nationally, the meal preparation
business had received wide appeal across affluent, two-income
households; and the franchisor seemed to be a logical fit for
the three family members.
In early 2008, managing partner, Tim, approached the Small
Business Development Center (SBDC) at Seminole Community College
in Oviedo seeking to gain clearer understanding as to why the
venture was not hitting its revenue projections. Certified
Business Analyst, Robert Goetz, met with Tim and reviewed key
performance indicators for the year and half old business. It
was determined that while the local demographic profile tightly
matched the recommended franchise model, population density was
inadequate for creating and sustaining such a venture. Perhaps a
larger city, but relocating the business was not a viable option
for the family.
Working closely with SBDC, Tim and Mary set out to remake and
reposition their business to appeal to a wider audience. They
began researching the local market, specifically with keen focus
on identifying an eatery with underserved market potential. It
was soon determined that there was no casual, low cost seafood
eatery in the Oviedo – Winter Springs area. After several
planning meetings with the SBDC, the owners decided that they
would shut down My Girlfriend’s Kitchen for several months while
remodeling and installing new kitchen equipment and fixtures.
Additional owner investment of $90,000 was secured. Good
landlord communication bought them several months rent free
during this critical “no revenue” rebuilding phase. SBDC further
advised the owners on the value of a low cost / high return
marketing program. TJ’s Seafood Shack opened for business in
November 2008. The eatery is currently profitable with a vastly
improved financial position. Eight, at risk, jobs were retained
and three new ones added. |
"Thank you, thank you, thank you! You guys (SBDC at SCC) truly
know small business and are just the best!"
TJs Seafood Shack
Oviedo
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