CAROL STOAK SAUNDERS
Department
of Management Information Systems
(407)
671-1667 (home)
(407)
823-6392 (work)
carol.saunders@bus.ucf.edu
EDUCATION
Ph.D.
in Business,
Dissertation: "Management Information Systems,
Communications and Intraorganizational Power: An Integrative Study, a
longitudinal study of the impact of an MIS providing registration-related
information upon power distributions and
interdepartmental communication in a university setting.
Master
of Business Administration,
Bachelor
of Arts in Mathematics and German,
WORK EXPERIENCE
Professor of MIS,
W.P.
Wood Professor of MIS,
Professor
and Chair of Management, Southern Illinois University, Carbondale, Illinois,
Jan 1997 to June, 1998. Duties included implementing a major undergraduate
curriculum change, working with doctoral students, and recruiting.
Professor
of Computer Information Systems,
Guest
lecturer on e-commerce at Escuela Superior de Gestion Comercial Y Markeing
(ESIC) in
Chair
and Associate Professor.
Associate
Professor, Management Information Systems,
Assistant
Professor, Management Information Systems,
Assistant
Professor, Management,
Assistant
Professor, Management and Data Processing, Northern
Instructor,
Computer Science,
Senior
Systems Analyst, EXXON Company,
Junior
Programmer Analyst, International Business Machines Corporation,
HONORS AND GRANTS
AIS
Fellow – inducted December 2003.
Galloway
Award for Reseach in MIS Department and
Best
Paper, MIS Quarterly, 2002:
Jasperson,’J., Carte, T., Saunders, C.S.,
Shaw Foundation Professor,
Nanyang Technological
Beta Chair, Technische Universiteit
Eindhoven, the Netherlands, September –
November, 2004.
Assisted
in evaluation of
Assisted
in winning Sensormatic/Speedware grant for hardware and software for the FAU
Department of Decision & Information Systems, $130,000, 1995.
Fulbright
Keynote
speaker: PACIS,
Invited
speaker, Research Seminar: Information Systems Doctoral Student Consortium,
Acapulco, Mexico, August 2006;Washington State University, March 2006; University
of Houston, October 2005; City University of Hong Kong, February 2005; Cape Technikon, South
Africa, April 2005; National University of Singapore, July 2005; National
Central University, Taiwan, August 2005; University of Houston, October 2005: Indiana
University, February, 2004; Temple University, October, 2003; Virginia
Polytechnic Institute and State University, 2003; Case Western Reserve
University, April 1997; Florida International University, October, 1994;
Universiti Kebagsaan Malaysia, July, 1993; Georgia State University, November,
1991
Guest
researcher –
Society
for Information Management (SIM) Research Grant, 1987, "Measuring the
Effectiveness of the Information System Function", $5200. (Also, summer research funding from TCU
Neeley School of Business)
TCU
Research Grant, 1986, "Teaching with Computer Conferencing", $2576;
NAU
Summer Research Grant, 1981, "Impact of Stages of EDP Growth on
Interdepartmental Communications".
TSU
Research Grant, 1977-1978, "Impact of Management Information Systems on
Intraorganizational Distributions of Power".
National
Urban League Fellow, 1975.
UNC
Business Foundation Grant, 1970-1972
Phi Kappa Phi, 1968.
REFEREED PUBLICATIONS
Saunders,
C.S. and Ahuja, M. “Are All Distributed Teams the Same? Differentiating Between
Temporary and Ongoing Distributed Teams,” forthcoming, Small Group Research.
Sivo,
S., Saunders, C.S., Chang, Q. and Jiang, J. “How Low Should You Go?: Low
Response Rates and the Validity of Inference in IS Questionnaire Research,” Journal of AIS, July 2006, Vol. 7, Issue
6, Article 17, 351-414.
Premkumar,
G., Ramamurthy, K. and Saunders, C. “Information Processing View of Organizations: An Exploratory
Examination of Fit in the Context of Inter-organizational Relationships, Journal of Management Information Systems,
2005, Vol. 22, No. 1, 257-294.
Van
Genuchten, M., Vogel, D., Rutkowski, A., and Saunders, C. Innovation in
Information Systems Education – VI, HKNET: Instilling Realism into Emerging
Trends, Communications of the CAIS,
2005, 15, 357-370.
Paul,
S., Saunders, C.S. and Haseman, W.D. “Information Processing View of
Organizations: An Exploratory Examination of Fit in the Context of
Inter-organizational Relationships,” Information
Resources Management Journal, 2005, Vol. 18, No. 4, 81-100.
Elgarah,
W., Falaleeva, N., Saunders, C., Ilie, V., Shim, J.T., Courtney, J. "Data Exchange in Interorganizational
Relationships: Review through Multiple Conceptual Lenses," Database, 2005, Vol. 36, No. 1, 8-29.
Saunders, C.S., Van Slyke,
C. and Vogel, D.”My Time or Yours? Managing Time Visions in Global Virtual
Teams,”
Schwarzkopf,
A., Mejias, A., Jasperson, ‘J, Saunders, C.S., Gruenwald, H. “Expecting the Unexpected: Effective
Practices for IT Skills Staffing,” Communications
of the ACM, 2004, Vol. 47, No. 1, 83-88.
Winter,
S., Saunders, C.S. and Hart, P. “Impression Management with Websites: Are They
Only Electronic Window Dressing,” European
Journal of Information Systems, 2003, Vol. 12, No. 4, 309-324.
Saunders,
C.S., Carte, T., Jasperson, ‘J., and
Miranda,
S. and Saunders, C.S. “The Social Construction of Meaning: An Alternative
Perspective on Information Sharing,” Information
Systems Research, 2003, Vol. 14, No. 1, 87-106.
Wu,
Y and Saunders C.S. “The IS Core: Further Along the Road to the IS Artifact,” Communications of the CAIS, 2003, Vol
12, Article 36, 562-567.
Jasperson,’J.,
Carte, T., Saunders, C.S.,
Pearlson,
K. and Saunders, C.S. “There’s No Place Like Home: Managing Telecommuting
Paradoxes,” Academy of Management
Executive, 2001, Vol. 15, No. 2, 117-128.
C.
Bruce Kavan, Saunders, C.S, and Nelson, R.E. “virutal @virtual.org,” Business Horizons, 1999, September-October, 73-82.
Hart,
P. and Saunders, C. “Emerging Electronic Partnerships: Antecedents and
Dimensions of EDI Use from the Supplier’s Perspective," Journal of Management Information Systems,
1998, Vol. 14, No. 4, 87-111.
Saunders,
C. and Miranda, S. "Information Acquisition in Group Decision
Making," Information and Management,
1998, Vol. 34, 55-74.
Kavan,
B. and Saunders, C. "Managers: A Key Ingredient to Alternative Work
Arrangements Program Success," Journal
of End User Computing, 1998, Vol. 10, No. 4, 23-32.
Hu,
Q., Saunders, C. and Gebelt, M. “Diffusion of Information Systems Outsourcing:
A Reevaluation of Influence Sources,” Information
Systems Research, 1997, Vol.8, No.3, 288-301.
Galup,
S., Saunders, C., Nelson, R., and Cerveny, R. “The Use of Temporary Staff and
Managers in a Local Government Environment,” Communication Research, 1997, Vol 24, No. 6, 698-730.
Saunders,
C., Dologite, D. and Mockler, R. “Introducing Integrated Information Technology
to a Malaysian Government Research Organization, The Journal of Engineering Valuation and Cost Analysis, 1998, Vol.
1, 229-241.
McLeod,
R., Kim, C. N., Saunders, C., Jones, J.W., Scheel, C., and Estrada, M.C.,
“Information Management as Perceived by Managers in Three Pacific Rim
Countries,” Journal of Global Information
Management, 1997, Vol. 5, No. 3, 5-16.
Gill,
G., and Saunders, C. "Motivation for Information Technology
Adoption," Journal of Management Systems, 1997, Vol 9. Nos. 1-4.
Saunders,
C., Gebelt, M. and Hu, Q. “Achieving Success in Information Systems
Outsourcing,”
Hart,
P., and Saunders, C. "Power and Trust:
Critical Factors in Adoption and Use of Electronic Data Exchange", Organization Science, 1997, Vol. 8, No.
1, 23-42.
McLeod,
R. Jr., Jones, J. and Saunders, C. "The Difficulty in Solving Strategic
Problems: The Experiences of Three
CIOs", Business Horizons,
January-February, 1995, 28-38.
Miranda,
S., and Saunders, C. "Group Support Systems: An Organization Development Intervention to
Combat Group Think", Public
Administration Quarterly, Vol. 19, No. 2, 193-216. To be reprinted in Handbook
of Organizational Consultation, R. Golembiewski (ed), Marcel Dekker, Inc.:
Saunders,
C., Robey, D.and Vaverek, K. "The Persistence of Status Differentials in
Computer Conferencing," Human
Communication Research, 20, No.4, 1994, 443-472.
Vaverek,
K. and Saunders, C." Computerspeak:
Message Content and Perceived Appropriateness in an Educational
Setting," Journal of Educational Technology Systems, 22, No. 2, 1993-1994, 123-139.
Jones,
J., Saunders, C. and McLeod,Jr., R.
"Information Acquisition during Decision-Making Processes: An Exploratory Study of Decision Roles in
Media Selection," IEEE Transactions on Engineering Management,
41, No. 1, 1994, 41-49.
Jones,
J., Saunders, C. and McLeod, Jr., R.
"Media Usage and Velocity in Executive Information
Acquisition: An Exploratory Study,"
European Journal of Information Systems, 2, No. 4, 1993, 260-272.
Saunders,
C. and Jones, J. "Organizational
Factors Affecting the Evaluation of Information Systems Performance," Information Resources Management Journal,
5, No. 4, 1992, 5-21.
Saunders,
C. and Jones, J. "Measuring Information Systems Function
Performance," Journal of Management
Information Systems, 8, No. 4, 1992,63-82.
Saunders,
C. and Clark, S. "EDI Adoption and
Implementation: A Focus on Interorganizational Linkages," Information Resources Management Journal,
5, No. 1, 1992, 9-19.
Saunders,
C. and Jones, J. "Temporal
Sequences in Information Acquisition for Decision Making: A Focus on Source and Medium",
Saunders,
C. "The Strategic Contingencies
Theory of Power: Multiple
Perspectives", Journal of Management
Studies, 27, No. 1, 1991, 1-18.
Jones,
J., Saunders, C., and McLeod, R., Jr. "Information Media and Source
Patterns Across Management Levels: A
Pilot Study", Journal of Management
Information Systems, 5, No. 3, 1988/1989, 71-84.
Saunders,
C. and Heyl, J. "A Lesson
Learned: Evaluating Computer Conferencing",
Journal of Systems Management, 39,
1988, 33-37.
Saunders,
C. and Stead, B. "Women's Adoption
of a Business Uniform: A Content
Analysis of Magazine Advertisements", Sex
Roles, 15, Nos. 3/4, 1986, 197-295.
Saunders,
C. and Scamell, R. "Organizational
Power and the Information Services Department", Communications of the ACM, 29, 1986, 142-147.
Saunders,
C. "The Strategic Impact of
Information Technology on the Information Systems Department", Journal of Systems Management, 37, No.
4, 1986, 18-24.
Saunders,
C. "Model Validation: The Missing Process", Journal of Systems Management, 36, No.
8, 1985, 26-29.
Saunders,
C. and Saunders, R. "Effects of Flexitime on Sick Leave,
Vacation Leave, Anxiety, Performance, and Satisfaction in a Library
Setting", Library Quarterly, 55,
1985, 71-88.
Discenza,
R. and Saunders, C. "Tracking
Communication Patterns During DP Growth", Journal of Systems Management, 36, No. 1, 1984, 27-31.
Elbert,
N., Saunders, C. and Schweizer, J.
"The Role of Practicality in the Choice of Instructor Rating
Methods", Journal of Experimental
Education, 51, 1983, 114-121.
Saunders,
C. and Scamell, R.
"Intraorganizational Distribution of Power: Replication Research",
Saunders,
C. "Management Information Systems,
Communications and Departmental Power:
An Integrative Model",
Saunders,C. "Analyzing Selection Procedures of
Members of a
BOOK
Pearlson, K. and Saunders C. Managing and Using Information, (third edition) 2006, J.Wiley &
Sons, Inc.:
BOOK CHAPTERS AND NONREFEREED PUBLICATIONS
McLeod,
R., Jr., Jones, J. and Saunders, C.
"Executive Information Systems:
Yesterday, Today and Tomorrow," in Information Technology Resources:
Utilization and Management, M. Khosrowpour and G. Yaverbaum (eds),
Idea Group Publishing:
Miranda,
S.M., and Saunders, C.S. “Technology, Information, and Group Decision Making: A
Three Level Model of Information Processing,” in Encyclopedia of Microcomputers, Vol. 26, Supplement 5, 224-242 and Encyclopedia of Library and Information
Science, Marcel Dekker, Inc: New York, 2000.
Saunders,
C.S. “Virtual Teams: Piecing Together the Puzzle,” in Framing the Domains of IT Management Research: Glimpsing the Future
through the Past,” R. Zmud (ed.), Pinnaflex:
Saunders,
C.S. “Outsourcing: A View from Those
Doing the Work,” in Information Systems
Outsourcing: Enduring Themes, Emergent Patterns and Future Directions, R.
Hirschheim, A. Heinzl, and J.Dibbern (eds). Springer Verlag:
Schwarzkopf, A.B., Saunders,
C.S., Jasperson, ‘J, Croes, H. “Strategies for Managing IS Personnel: IT Skills
Staffing,” in Strategies for Managing IS/IT Personnel, M. Igbaria and C
Shayo (eds). Idea Group Publishing:
Falaleeva, N. and Saunders,
C.S. “Antecedents of Information Systems Backsourcing” in Information Systems Outsourcing:
Enduring Themes, Emergent Patterns and Future Directions, R. Hirschheim, J. Dibbern and A. Heinzl, in press.
Saunders, C.S. “Meeting the Real Challenges in Leading Virtual Teams,” Cutter
Benchmark Review, July 2006, Vol. 6., No. 7, 5-13.
Saunders, C.S. and Ives,
Blake “DxR Case Sudy,” Communications of
the Association for Information Systems, 2000, Vol.5, Article 3. Also at
http://misweb.ou.edu/csaunder/dxrcase/html/index.html
Gray, P., Lyytinen, K., Saunders, C.S., Watson, R.T.,
Willcocks, L. & Zwass, V. (forthcoming) “How Should We Manage Our Journals
in the Future: A Discussion of Richard T. Watson’s Proposal at ICIS 2004,” Communications of the AIS, 18
Saunders, C. “What Does it
Take for a Journal to be Global?,” MIS
Quarterly, 30 (3), September 2006, iii-vi.
Marcoulides, G. A. and
Saunders, C. “PLS: A Silver Bullet?,” MIS
Quarterly, 30 (2), June 2006, iii-ix.
Saunders, C. “Necessary
Changes,” MIS Quarterly, 30 (1),
March 2006, iii-vi.
Saunders C. “Between a Rock
and a Hard Spot,” MIS Quarterly, 29
(4), December 2005, iii-viii.
Saunders, C. “Looking for
Diamond Cutters,” MIS Quarterly, 29
(1), March 2005, iii-viii.
Saunders, C. “Accounting for Time,” Information Resources Management Journal, 15 (2), 2002, 3-5.
Saunders, C. “An
Saunders, C. “Responding to
a Rapidly Changing Workplace,”
Information Resources Management Journal, 12 (1), 1999, 3-4.
Saunders,
C. S. “The Role of Business in IT Research,” Information Resources Management Journal, 11 (1), 1998, 4-6.
ISWorld
Journal Information, http://www.isworld.org/csaunders/rankings.htm
PRESENTATIONS
“Trust in B2B Commerce: Taxonomy and Roles,” AMCIS,
“War of Words: English as the Power Language of the
Internet,” ASAC,
“Information Technology and Organizational Contexts:
Orienting our Work along Key Dimensions,” ICIS,
“Gender, Technology and
Supplemental Work-at-home: A Critical Review," National Academy of Management,
“Work-Family Balance in Supplemental Work-at-Home: A
Positive Approach,” Designing Information and
Organizations with a Positive Lens,
"Control of Agency Problems in Information
Security", Fifth Annual Security Conferences,
“Exploring
Cognitions: Uncertainly Orientation and Information Exchange,” presented at
National DSI conference,
“Lessons
Learned from the Trenches of Metatriangulation Research,” Research Methods in
Information Systems,
“Viewing
EDI-enabled Interorganizational Relationships Through Multiple Conceptual
Lenses,” AMCIS, Dallas, August 2002. (with D. Boyette, J. Courtney, W. Elgarah,
N. Falaleeva, V. Ilie and J.T. Shim)
“The Impact of Streaming on Advertising Websites,” International
Conference on Information Systems (ICIS 2000), Brisbane, Australia (with
Anderson, S. D. and Conger, C.) and published in the Twenty-Second International
Conference on Information Systems Proceedings, 2001, V. Storey and S. Sircar (eds.).
“Power
and Information Technology: A Review
Using Metatriangulation,” International Conference on Information Systems (ICIS
2000), Brisbane, Australia (with Carte,
T.A., Jasperson, J., Croes, H., Zheng, W., and Butler, B.) and published in the
Twenty-First
International Conference on Information Systems Proceedings, 2000, W.
Orlikowski, S. Ang, P.Weill, and H. Krcmar (eds.), 339-350.
“A
Framework for Understanding Temporal Issues of Virtual Teams,” 2000 National
“Using
Paradoxes to Refine Telecommuting Theory,” 2000 IRMA conference,
“New
Solutions to the Changing Work Environment,” 1999 Fifth International Decision
Sciences Institute Meeting (with Bruce Kavan) and published in the Proceedings,
D.K. Despoptis and C. Zopounidis (eds.), Volume I.
"Electronic
Storefronts," 1998 Academy of Management Meeting,
"Information
Systems Management as Perceived by CIOs in Three Pacific Rim Countries,"
1996 PRIISM conference (with Ray McLeod, Jr., Choong Nyoung Kim, Carlos Scheel,
and Jack Jones).
"An
Exploratory Study of Temporal Sequences in Information Acquisition for Decision
Making," 1995
"Using
Inter-organizational Computer Networks:
Tendencies Toward Isomorphism," 1995 National Association of
Management meeting and published in the Proceedings (with Paul Hart).
"A
Unique Opportunity to Practice What We Preach," 1994 ISECON Conference,
"Themes
of Power and Trust in EDI Relationships," 1993 Fourteenth Annual ICIS
(International Conference on Information Systems), Orlando,
"Avoidance
of Groupthink: An Empirical Study of Meeting Management Using Group Support
Systems," 1993
"Electronic
Data Interchange Across Organizational Boundaries: Building a Theory of Motivation and
Implementation," 1993 ASAC,
"Temporal
Sequences in Information Acquisition for Decision Making: An Exploratory Study," 1993 ORSA/TIMS,
"Information
Acquisition during Decision Making," 1991 ORSA/TIMS,
"Elaborations
on Electronic Data Interchange: Antecedents and Consequences," 1991
"The
Design of an Exploratory Study of the Problem-Solving Behavior of
CIOs," 1991
"EDI
Adoption and Implementation: A Focus on
Interorganizational Issues," 1991
"Social
Structures and Electronic Communications", 1989
"Information
Chains: Conceptual Foundations",
1988 National Academy of Management meeting and published in the Best Papers
Proceedings (with J. Jones).
"The
Appropriateness of Computer Conferencing in Teaching Across Disciplines",
1988 National ISECON meeting.
"An
Evaluation of Computer Conferencing in an Educational Setting", 1987
National DSI meeting (with J. Heyl).
"Information
Richness: A Reexamination", 1986
National DSI meeting and published in the Proceedings (with J. Jones and
R. McLeod, Jr.). This paper was selected
as the best paper in the MIS track.
"Optional
Projects in an Information Systems Course", 1986 National DSI meeting.
"Clothes
Make the Man", 1984 National AIDS meeting (with B. Stead).
"The
Impact of Communications on Turnover", 1984 National AIDS meeting and
published in the Proceedings.
"A
Longitudinal Study of the Impact of Level of Information System Function
Maturity on Interdepartmental Communications and Task Characteristics",
1984 National Academy of Management meeting.
"A
Study of Maturity of the Information System Function, Task Characteristics, and
Interdepartmental Communications", 1983 Fourth International Conference on
Information Systems (ICIS) and published in the Proceedings (with R.
Keller).
"A
Study of the Order of Sociometric Choices of Information Sources", 1983
National Academy of Management meeting.
"Effects
of Flexitime on Employee Attendance, Stress, Perceived Performance and
Satisfaction", 1982 National AIDS meeting and published in the Proceedings.
"Stages
of Data Processing Growth and Interdepartmental Communications", 1982
National Academy of Management meeting.
"Information
Systems and Power: A Series of Research
Propositions", 1982 National
Academy of Management meeting and published in the Proceedings (with R.
Scamell).
"Computer
Applications and Interdepartmental Communications", 1982 Southwest Academy
of Management meeting and published in the Proceedings.
"Applying
the Practicality Criterion in the Design and Testing of Teaching
Evaluations", 1981 AIDS meeting and published in the Proceedings,
(with
"Another
Look at the Theory of Strategic Contingencies", 1981 National Academy of
Management meeting.
"Structural
Conditions of Intraorganizational Distributions of Power", 1980 National
AIDS meeting and published in the Proceedings (with R. Scamell).
"The
Impact of an MIS on Interdepartmental Communications", 1980 Western
Academy of Management meeting.
"A
Framework for Viewing the Impact of Management Information Systems on
Intraorganizational Distributions of Power", 1979 Southwest Academy of
Management meeting and published in the Proceedings.
PROFESSIONAL SERVICE
Editor-in-Chief, MIS Quarterly, 2005 – present;
Senior Editor, 2003 to 2004; Associate Editor, 2000-2002.
Associate
Editor, Information Systems Research, 2000
to 2003.
Associate
Editor, Decision Sciences Journal,
1996 to 2003.
Associate
Editor, Communications of AIS, August
2002 to 2005.
Associate
Editor, 1995 - 2002; Editorial Board, 1988-1994; Information Resources Management Journal; Editor, special issue on
the role of business in Information Technology research, 1997.
Senior
Editor, e-Service Journal, May 2002 to August 2004.
Editorial
Board, Journal of Management Systems,
1992 - 1997.
Program
Chair (1993), Organization Communication and Information Systems Division,
Chair
of Executive Committee (2000); General Conference Chair for 1999; Program
Committee (1998); Co-chair (1992); Chair (1993), Publicity, International Conference
on Information Systems.
General
Conference Chair for Telecommuting 1996,
Vice
President for Program Planning,
Executive
Board, Women in Management Division, Academy of Management, 1985-1988.
Track
Chair, Information Systems/ Production and Operations Management/ R&D
Technology - Southwestern Federation of Academic Disciplines, 1988.
Track
Chair, Innovative Teaching Methods - ISECON, 1988.
Track
Chair, Mountain Plains Conference, 1982.
Member,
Technical Program Committee, 1976 National Association for Computing Machinery
(ACM) meeting
Ad
Hoc Reviewer: National Science Foundation
Ad
Hoc Reviewer: Management Science,
Communications of the ACM, Academy of Management Review, Administrative Science
Quarterly, Information Systems Research, Journal of Management, IEEE
Transactions on Engineering Management, Organization Science, MIS Quarterly,
Journal of Management Information Systems, Academy of Management Executive,
Journal of Information Science and Technology, Technology Studies, Sex Roles.
Dissertation
Committee Chair for Natalia Falaleeva Veltri, Yu (Andy) Wu, Qing Chang
(University of Central Florida); Member for Sundeep Sahay (Florida
International University); Kathy Rust (Southern Illinois University)
References
provided upon request.